AI voice agents, run as a service
sinwan builds AI phone agents for call centers and runs them end to end: the telephony, the models, the servers and the day-to-day operations. Our customers keep the relationship with their clients. We keep the lines answering.
A sinwan agent does not take a message. It identifies the caller, looks things up, asks a person on your team when it must, sends an SMS, books, and writes the outcome into the client's system.
Each of your clients gets an agent fitted to its process, without a development team: you describe the process to your AI assistant, and sinwan adapts to how the business already works.
Phone numbers, the speech models, the servers, monitoring and upgrades are ours. You get one platform, one account and per-minute billing, with no infrastructure to maintain.
The business process comes first
Every business has its own way of handling a call. We do not ask it to change. We sit with you on the first client's process, build the agent together, listen to the first calls and adjust, and then you repeat it for the next client on your own.
Independent AI, with human backup
During a call the agent can ask an authorized person for an approval, consult them, or hand the call over. The caller gets the speed of AI and the judgment of your team.
Always on the latest models
The agents run on speech-to-speech models from OpenAI, Google and xAI. When a better model ships, your agents move to it; you choose the voice and the language, we handle the rest.
Quality on every call
Each call is recorded, transcribed and summarized, and checked against the criteria you set. The fields each client cares about go straight into its CRM, sheet or webhook.
Your systems, not ours
The agent plugs into the PBX you have, the CRM you use and the tools you expose over MCP or webhooks. Nothing moves; sinwan connects to it.
Who is behind sinwan
sinwan was founded in 2026 by Yakov Sinwani, a software engineer who built real-time voice systems before the first customer went live on the platform. It operates from Rishon LeZion, Israel, as an exempt dealer, and serves customers in Israel and abroad.
- Legal entity
- Yakov Sinwani · exempt dealer no. 305231789
- Address
- 1 Pri Gan St., Rishon LeZion, Israel
- Hosting
- AWS, Frankfurt (eu-central-1)
- Models
- OpenAI · Google · xAI
- Contact
- sales@sinwan.ai · support@sinwan.ai
- Documents
- Terms of service · Privacy policy
Let’s launch your first AI line
We’ll sit with you on your first client’s process, build the agent together and stay with you through the first calls.