Business phone answering that picks up when you can’t, by your own procedures
sinwan builds your business an AI agent that answers the phone in Hebrew. It takes details, books appointments, transfers an urgent call to you and sends a summary after every call.
Hi, I have a leak under the sink. Can someone come today?
Eitan is with a customer right now. I’ll take your address and phone number, and he’ll call you back in half an hour.
12 Herzl St., Ramat Gan, 050-1234567.
Got it. Eitan will call you by seven.
Every call is answered, and the details reach you
At night, after hours and at peak times. The caller gets no voicemail and no waiting on the line.
Name, phone number and what the caller needs. After every call you get a summary by email.
Checks the calendar for open slots and books. Whoever asked for a callback gets a call at the time they chose.
When the caller asks for a person, the call goes to the number you set, such as your mobile.
What changes compared with a human answering service
A human answering service works from a general instruction sheet. The sinwan agent is built around your business’s procedures and price list.
Your customers keep calling the number they know
We sit down with your process
Who calls, what they ask, what they are told and who gets the transfer. The agent is built around exactly that.
Forward your number
You forward calls from your existing number to the agent’s number, and connect it to your calendar and systems.
First calls together
We follow the first calls with you and tune the agent to what comes up in them.
Questions about phone answering
Does the agent answer at night?
Yes. It answers at night and outside your business’s opening hours.
Can we keep our phone number?
Yes. You forward calls from your existing number to the agent’s number, and your customers keep calling the number they know.
What happens when the caller asks for a person?
The call goes to the number you set, such as your mobile or your switchboard.
What happens when the agent doesn’t know the answer?
It answers only from the information you gave it. When it has no answer, it transfers to a representative or books a callback at a time the caller chooses.
How much does it cost?
You pay per call minute, from a balance you load in advance. Packages from ₪199, with no subscription and no commitment. A call that goes unanswered costs nothing. All rates are on the pricing page.
Let’s hear how your business’s phone gets answered
Tell us who calls and what they ask. We will build an agent with you and make a test call together.